Fomo incident

PayNow transactions affected

Minor Resolved View vendor source →

Fomo experienced a minor incident on March 26, 2025 affecting ipg.fomopay.net and pos.fomopay.net, lasting 12h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 05:00 PM UTC
Resolved
Mar 27, 2025, 05:53 AM UTC
Duration
12h 52m
Detected by Pingoru
Mar 26, 2025, 05:00 PM UTC

Affected components

ipg.fomopay.netpos.fomopay.net

Update timeline

  1. investigating Mar 27, 2025, 04:57 AM UTC

    We are aware of an issue where some of the PayNow transactions via one of our bank partners are not showing as paid.

  2. identified Mar 27, 2025, 04:58 AM UTC

    Our bank partner is working on this issue.

  3. identified Mar 27, 2025, 04:58 AM UTC

    Our bank partner has informed us that the system is currently being restored. Some transactions are already being processed, and they will provide further updates once everything is fully confirmed and clear.

  4. monitoring Mar 27, 2025, 04:59 AM UTC

    Our bank partner has confirmed that the system has been fully recovered. We will continue to monitor the situation to ensure everything remains stable.

  5. resolved Mar 27, 2025, 05:53 AM UTC

    This incident has been resolved.