Folktale incident

DNS Outage

Major Resolved View vendor source →

Folktale experienced a major incident on February 23, 2023 affecting Portal and API, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 10:48 AM UTC
Resolved
Feb 23, 2023, 11:45 AM UTC
Duration
56m
Detected by Pingoru
Feb 23, 2023, 10:48 AM UTC

Affected components

PortalAPI

Update timeline

  1. investigating Feb 23, 2023, 10:48 AM UTC

    We are currently investigating an outage with our DNS provider. Folktale may be unreachable for some users.

  2. investigating Feb 23, 2023, 11:24 AM UTC

    Service appears to be recovering. We are continuing to monitor the situation.

  3. investigating Feb 23, 2023, 11:44 AM UTC

    Service has stabilised.

  4. resolved Feb 23, 2023, 11:45 AM UTC

    This incident has been resolved.