Folktale experienced a major incident on January 8, 2024 affecting Portal and API, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
PortalAPI
Update timeline
- investigating Jan 08, 2024, 06:00 PM UTC
We are investigating an issue with pages being slow to load or failing to reliably load.
- monitoring Jan 08, 2024, 06:10 PM UTC
Service appears to be recovering. We are continuing to monitor the situation.
- resolved Jan 08, 2024, 06:19 PM UTC
This incident has been resolved.