Foleon Outage History
Foleon is up right nowPingoru has recorded 51 incidents for Foleon: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 1 | 0 of 520 (0%) |
Incidents, newest first
Notice October 20, 2026 Analytics dashboard not loading 19m Foleon Analytics
Started Oct 20, 2026, 08:53 AM UTC· resolved Oct 20, 2026, 09:12 AM UTC
- investigating Oct 20, 2026, 08:53 AM UTC
We are currently investigating an issue preventing the Analytics dashboard from loading. Event tracking remains fully operational, and data collection is not affected. We will provide an update as soon as more information becomes available.
- resolved Oct 20, 2026, 09:12 AM UTC
This incident has been resolved.
Notice September 9, 2026 Public Preview Access Issue 1h 26m Foleon Docs
Started Sep 09, 2026, 02:59 PM UTC· resolved Sep 09, 2026, 04:26 PM UTC
- investigating Sep 09, 2026, 02:59 PM UTC
We are experiencing issues while accessing public previews. Our team is actively working on identifying the root cause, and we'll share an update as soon as we have more information.
- identified Sep 09, 2026, 03:55 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 09, 2026, 04:26 PM UTC
This incident has been resolved.
Notice December 17, 2025 Media Library Issue 1h 2m Foleon Docs
Started Dec 17, 2025, 12:31 PM UTC· resolved Dec 17, 2025, 01:34 PM UTC
- investigating Dec 17, 2025, 12:31 PM UTC
We are currently experiencing intermittent issues in the Media Library that could cause the page to show an error when you select an asset. We are investigating the root cause.
- identified Dec 17, 2025, 12:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 17, 2025, 01:34 PM UTC
This incident has been resolved.
Notice October 23, 2025 Technical Issue 34m Foleon Docs, Platform
Started Oct 23, 2025, 09:20 AM UTC· resolved Oct 23, 2025, 09:55 AM UTC
- investigating Oct 23, 2025, 09:20 AM UTC
We are experiencing an issue that may be affecting the performance and stability of the editor.
- resolved Oct 23, 2025, 09:55 AM UTC
This incident has been resolved.
Major August 5, 2025 Ongoing Maintenance Affecting Editor and Dashboard 18m Platform, Foleon Analytics, Publishing queue, API
Started Aug 05, 2025, 05:10 AM UTC· resolved Aug 05, 2025, 05:28 AM UTC
- identified Aug 05, 2025, 05:10 AM UTC
We’re currently addressing an unexpected issue that occurred during a routine maintenance operation. As a result, the editor and dashboard may remain temporarily unavailable longer than initially expected. Published content remains fully online and accessible. We’re working to resolve this as quickly as possible and will continue to provide updates here. Thank you for your patience and understanding.
- identified Aug 05, 2025, 05:10 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 05, 2025, 05:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 05:28 AM UTC
This incident has been resolved.
Minor July 28, 2025 Temporary Service Downtime for Maintenance 15m Foleon Docs, Platform, Foleon Analytics, Publishing queue and 1 more
Started Jul 28, 2025, 08:04 PM UTC· resolved Jul 28, 2025, 08:19 PM UTC
- identified Jul 28, 2025, 08:04 PM UTC
We’ve noticed a minor issue and are conducting a quick maintenance check to ensure everything runs smoothly. During this time, you may not be able to access the editor and dashboard, but don't worry - your published Foleon Docs remain fully online and accessible. We expect this to take just a few minutes, and we’ll post an update here once the maintenance is complete. Thanks so much for your patience and understanding!
- monitoring Jul 28, 2025, 08:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2025, 08:19 PM UTC
This incident has been resolved.
Notice April 15, 2025 Limited Platform Access 4m Platform
Started Apr 15, 2025, 08:44 AM UTC· resolved Apr 15, 2025, 08:49 AM UTC
- investigating Apr 15, 2025, 08:44 AM UTC
Users may be experiencing platform access issues. Our team is currently investigating and working to resolve the issue as quickly as possible. We appreciate your patience.
- resolved Apr 15, 2025, 08:49 AM UTC
This incident has been resolved.
Minor March 31, 2025 Known issues due to launch of new dashboard 3h 51m Platform
Started Mar 31, 2025, 09:24 AM UTC· resolved Mar 31, 2025, 01:15 PM UTC
- identified Mar 31, 2025, 09:24 AM UTC
Our team has identified the following issues and is actively working on a resolution: - We are currently investigating an issue where saving Domain settings at the Workspace level fails silently. Our team is working on a fix, and we will provide updates as soon as possible.
- resolved Mar 31, 2025, 01:15 PM UTC
This incident has been resolved.
Minor March 31, 2025 SSO unavailable for certain partner accounts 2h 5m Platform
Started Mar 31, 2025, 08:12 AM UTC· resolved Mar 31, 2025, 10:18 AM UTC
- identified Mar 31, 2025, 08:12 AM UTC
We are aware of an issue where SSO login may not work for users from agency partner accounts. Our team is investigating, and we will provide updates as soon as possible. Thank you for your patience.
- identified Mar 31, 2025, 09:32 AM UTC
We have identified that the SSO issue affects a very small number of customers with specific configurations. As a workaround, users can log in using email and password if their account allows it.
- resolved Mar 31, 2025, 10:18 AM UTC
The SSO issue has been resolved. Access should return to normal as systems propagate the change. Thank you for your patience!
Notice January 8, 2025 Images Not Loading – Foleon Docs, Platform
Started Jan 08, 2025, 08:08 AM UTC· resolved Jan 08, 2025, 08:08 AM UTC
- resolved Jan 08, 2025, 08:08 AM UTC
The issue causing images to not load for some users has been identified and resolved. Our team has implemented a fix, and all systems are now fully operational.
Major November 22, 2024 Downtime Foleon Analytics 39m Foleon Analytics
Started Nov 22, 2024, 10:31 AM UTC· resolved Nov 22, 2024, 11:11 AM UTC
- investigating Nov 22, 2024, 10:31 AM UTC
We are currently experiencing downtime with Foleon Analytics. Our team is actively working to resolve the issue as quickly as possible.
- identified Nov 22, 2024, 10:35 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 22, 2024, 10:38 AM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 22, 2024, 11:11 AM UTC
This incident has been resolved.