FocusNet Technology experienced a critical incident on January 25, 2023 affecting Microsoft 365, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 25, 2023, 07:40 AM UTC
Microsoft are experiencing an outage with their M365 service. Users of M365 Mail, Office Apps, Teams, SharePoint, OneDrive etc will be affected. Whilst this is not a FocusNet service, we'll keep you posted on the status of the services.
- investigating Jan 25, 2023, 07:40 AM UTC
We are continuing to investigate this issue.
- investigating Jan 25, 2023, 07:44 AM UTC
Services look to be severely degraded however some are still operational. You can monitor official Microsoft updates from their Twitter page https://twitter.com/MSFT365Status?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
- identified Jan 25, 2023, 08:09 AM UTC
Current status: Microsoft identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.
- resolved Jan 25, 2023, 08:56 AM UTC
Microsoft page still show they are resolving the issue however we have experienced a full system restoration so will close this alert off.