Focsec Outage History

Focsec had 2 outages in the last 2 years — averaging 0.1 incidents per month.

There were 2 Focsec outages since July 11, 2025. Each is summarised below — incident details, duration, and resolution information.

Minor October 18, 2025

API errors

Timeline · 1 update

resolved Oct 18, 2025, 06:17 AM UTC

Type: Incident Duration: 5 minutes Affected Components: API, Account management Oct 18, 06:17:00 GMT+0 - Investigating - We are seeing a increase in API errors resulting in error 500 and 503\. We are currently investigating this incident. Oct 18, 06:22:00 GMT+0 - Resolved - This incident has been resolved. The root cause was a short (< 20 second) internal network outage on our hosting infrastructure. We apologize for any inconvenience caused.

Minor July 11, 2025

Timeline · 1 update

resolved Jul 11, 2025, 07:00 AM UTC

Type: Maintenance Duration: 30 days Affected Components: Billing, invoices and payments, Account management Jul 11, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 11, 07:00:00 GMT+0 - Identified - Over the next few days, we are upgrading our email configuration to improve deliverability. During this time, emails from Focsec may arrive with a delay or may be flagged as spam. If you are missing any emails, please check for spam folder. API operations are not affected. Aug 10, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully