Focsec experienced a minor incident on August 9, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 09, 2022, 03:18 AM UTC
Type: Incident Duration: 6 hours and 2 minutes Affected Components: API, Account management Aug 9, 05:18:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 9, 03:18:00 GMT+0 - Investigating - We are seeing a significant increase in errors on the API and account dashboard. We are currently investigating this incident. Aug 9, 09:20:00 GMT+0 - Resolved - The issue was resolved and all services should be up and running again. The underlying issue was a faulty database node behaving in unexpected ways. Our operations team will analyze this issue further to ensure it will not happen again. If you are still experiencing any issues, please reach out to support.