Focsec incident

Email deliverability issues

Minor Resolved View vendor source →

Focsec experienced a minor incident on January 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2024, 07:35 PM UTC
Resolved
Jan 19, 2024, 07:35 PM UTC
Duration
Detected by Pingoru
Jan 19, 2024, 07:35 PM UTC

Update timeline

  1. resolved Jan 19, 2024, 07:35 PM UTC

    Type: Incident Duration: 27 days, 12 hours and 33 minutes Affected Components: Account management, Billing, invoices and payments Jan 19, 19:35:27 GMT+0 - Investigating - We are currently investigating email deliverability issues. This may result in emails from Focsec being wrongly flagged as spam. While we work on resolving this issue, please check your spam box for emails regarding registration, password recovery or support requests. Feb 1, 23:00:00 GMT+0 - Resolved - The email delivery issues have been resolved. If continue to see our emails being wrongly flagged as spam, kindly notify us at [[email protected]](mailto:[email protected])