Focsec experienced a minor incident on August 9, 2022, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 09, 2022, 03:18 AM UTC
We are seeing a significant increase in errors on the API and account dashboard. We are currently investigating this incident..
- identified Aug 09, 2022, 05:18 AM UTC
We are continuing to work on a fix for this incident..
- resolved Aug 09, 2022, 09:20 AM UTC
The issue was resolved and all services should be up and running again. The underlying issue was a faulty database node behaving in unexpected ways. Our operations team will analyze this issue further to ensure it will not happen again. If you are still experiencing any issues, please reach out to support..