Focsec incident

Email deliverability issues

Minor Resolved View vendor source →

Focsec experienced a minor incident on January 19, 2024, lasting 13d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2024, 07:35 PM UTC
Resolved
Feb 01, 2024, 11:00 PM UTC
Duration
13d 3h
Detected by Pingoru
Jan 19, 2024, 07:35 PM UTC

Update timeline

  1. investigating Jan 19, 2024, 07:35 PM UTC

    We are currently investigating email deliverability issues. This may result in emails from Focsec being wrongly flagged as spam. While we work on resolving this issue, please check your spam box for emails regarding registration, password recovery or support requests..

  2. resolved Feb 01, 2024, 11:00 PM UTC

    The email delivery issues have been resolved. If continue to see our emails being wrongly flagged as spam, kindly notify us at [[email protected]](mailto:[email protected]).