Focsec incident

Temporary API outage

Major Resolved View vendor source →

Focsec experienced a major incident on November 18, 2024, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 10:02 PM UTC
Resolved
Nov 18, 2024, 10:04 PM UTC
Duration
2m
Detected by Pingoru
Nov 18, 2024, 10:02 PM UTC

Update timeline

  1. investigating Nov 18, 2024, 10:02 PM UTC

    A small percentage (<1%) of API requests are resulting in error 502, error 503 or error 504\. We are currently investigating this incident..

  2. resolved Nov 18, 2024, 10:04 PM UTC

    This incident has been resolved. The root cause was a temporary network outage on one of our backend nodes. All API endpoints are back to normal now. We apologize for any inconvenience this may have caused..