Fly.io experienced a minor incident on August 28, 2026 affecting GRU - Sao Paulo, Brazil, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2026, 09:56 PM UTC
We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.
- monitoring Aug 28, 2026, 10:00 PM UTC
Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.
- identified Aug 28, 2026, 10:12 PM UTC
We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.
- identified Aug 28, 2026, 10:36 PM UTC
Our upstream provider has implemented a fix. Network performance in GRU has normalized.
- resolved Aug 28, 2026, 10:36 PM UTC
This incident has been resolved.