Flying Sphinx incident

Increased timeouts for API

Minor Resolved View vendor source →

Flying Sphinx experienced a minor incident on October 6, 2015, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2015, 05:12 PM UTC
Resolved
Oct 06, 2015, 05:36 PM UTC
Duration
24m
Detected by Pingoru
Oct 06, 2015, 05:12 PM UTC

Update timeline

  1. investigating Oct 06, 2015, 05:12 PM UTC

    Looking into why the the API is responding with timeouts to most API requests. Have increased capacity and the worst is over, but still investigating to confirm it's resolved properly.

  2. monitoring Oct 06, 2015, 05:20 PM UTC

    API response times are back to normal now. If anyone's seeing sustained problems, do get in touch.

  3. resolved Oct 06, 2015, 05:36 PM UTC

    The original problem was related to Memcache, which is now behaving again. I'll keep an eye on things, but the API has returned to its usual speedy self.