Flying Sphinx experienced a major incident on July 2, 2020 affecting Robigus, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 02, 2020, 10:00 PM UTC
The primary that was switched over to yesterday is having some teething issues, so I've shifted affected customers over to the new failover instead while things are fixed up. Everything should already be working again, and I'll get the underlying problem fixed.
- monitoring Jul 02, 2020, 10:18 PM UTC
The old primary is now in a happy state (and thus can be considered the new failover). The new primary is serving queries and processing API requests without any issues. Keeping an eye on things.
- resolved Jul 02, 2020, 10:31 PM UTC
No further issues have cropped up, everything's back to working smoothly, so this issue is considered resolved. If anyone's still seeing problems on their side, please do get in touch.