Flying Sphinx incident

Retrospective: API issue

Notice Resolved View vendor source →

Flying Sphinx experienced a notice incident on July 20, 2015, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2015, 01:57 AM UTC
Resolved
Jul 20, 2015, 01:57 AM UTC
Duration
Detected by Pingoru
Jul 20, 2015, 01:57 AM UTC

Update timeline

  1. resolved Jul 20, 2015, 01:57 AM UTC

    For a few hours earlier today (from around 20:30 to 23:45 UTC), API actions were not finishing properly due to unexpectedly hitting plan limits for a related third-party service. I temporarily upgraded the plan to avoid further outages related to this, and have also reduced the usage as well. Search daemons remained unaffected, and API actions would have completed on Flying Sphinx's side of things, but client calls would not have been alerted to this. Apologies for the extended issue and belated report.