Flying Sphinx incident

Connection issues on Rusina

Notice Resolved View vendor source →

Flying Sphinx experienced a notice incident on February 3, 2017, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2017, 02:06 PM UTC
Resolved
Feb 03, 2017, 02:57 PM UTC
Duration
50m
Detected by Pingoru
Feb 03, 2017, 02:06 PM UTC

Update timeline

  1. investigating Feb 03, 2017, 02:06 PM UTC

    Getting reports of search connections not working on Rusina, currently debugging.

  2. identified Feb 03, 2017, 02:23 PM UTC

    Found the problem, switched affected customers over to a failover server, and working on a fix.

  3. monitoring Feb 03, 2017, 02:53 PM UTC

    Original server is now fixed as well, no further errors.

  4. resolved Feb 03, 2017, 02:57 PM UTC

    Everything's working as expected again.