Flying Sphinx experienced a notice incident on August 10, 2017, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 10, 2017, 09:51 PM UTC
Averna's decided to reboot itself. Currently bringing up a replacement instance.
- monitoring Aug 10, 2017, 10:29 PM UTC
New version of Averna is up and running, and affected customers should now find their apps auto-restarting with the new server details, and search and API requests should be functioning fine.
- monitoring Aug 10, 2017, 10:40 PM UTC
Previous update was slightly ahead of its time. *Now* searches and API calls are coming through correctly.
- resolved Aug 10, 2017, 10:59 PM UTC
All running smoothly, marking this issue as sorted. If anyone's seeing problems persist, do get in touch.