Flying Sphinx incident

Unexpected server crash: Mors

Critical Resolved View vendor source →

Flying Sphinx experienced a critical incident on September 13, 2024 affecting Mors, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 04:20 PM UTC
Resolved
Sep 13, 2024, 08:52 PM UTC
Duration
4h 31m
Detected by Pingoru
Sep 13, 2024, 04:20 PM UTC

Affected components

Mors

Update timeline

  1. investigating Sep 13, 2024, 04:20 PM UTC

    The Mors server has unexpectedly crashed, working on bringing up a replacement.

  2. identified Sep 13, 2024, 04:26 PM UTC

    A server is now booted, working on restoring Sphinx daemons.

  3. monitoring Sep 13, 2024, 04:39 PM UTC

    Sphinx daemons and all other services are now running as expected. Please get in touch if problems are persisting.

  4. resolved Sep 13, 2024, 08:52 PM UTC

    No further issues have cropped up. This incident is resolved.