Flxpoint incident

App not loading

Critical Resolved View vendor source →

Flxpoint experienced a critical incident on January 6, 2022 affecting App and API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 08:50 PM UTC
Resolved
Jan 06, 2022, 09:02 PM UTC
Duration
12m
Detected by Pingoru
Jan 06, 2022, 08:50 PM UTC

Affected components

AppAPI

Update timeline

  1. investigating Jan 06, 2022, 08:50 PM UTC

    We have detected an issue with our application loading times and are investigating.

  2. investigating Jan 06, 2022, 08:54 PM UTC

    We have also detected that this is impacting our API

  3. resolved Jan 06, 2022, 09:02 PM UTC

    We've identified the issue and have implemented a resolution. The API and App are now available. We will continue to monitor to ensure systems are operating as intended.