Flxpoint incident

Degraded Performance October 1, 2025

Major Resolved View vendor source →

Flxpoint experienced a major incident on October 1, 2025 affecting Automation and App and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 02:53 PM UTC
Resolved
Oct 01, 2025, 03:30 PM UTC
Duration
37m
Detected by Pingoru
Oct 01, 2025, 02:53 PM UTC

Affected components

AutomationAppAPIEventsWebhooks

Update timeline

  1. investigating Oct 01, 2025, 02:53 PM UTC

    We are experiencing an outage causing degraded performance in our front-end app, API and automations. We are actively working to identify and resolve the issue.

  2. investigating Oct 01, 2025, 02:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 01, 2025, 03:24 PM UTC

    All platform layers are now back to normal, except automation/jobs, which are still in the process of catching up. Our team is closely monitoring the system, and we’ll provide further updates as the remaining jobs stabilize.

  4. resolved Oct 01, 2025, 04:10 PM UTC

    A fix has been deployed and app access has been restored are now performing as expected. We are monitoring our systems and will provide another update.