Flxpoint experienced a minor incident on December 3, 2025 affecting Automation, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 07:10 PM UTC
We're currently experiencing delays in executing automation jobs. Jobs are being picked up and executed successfully, however, throughput is significantly reduced. We believe this is coming from our service provider AWS. Investigation is ongoing.
- investigating Dec 03, 2025, 08:33 PM UTC
We are still investigating delayed automation job start times.
- monitoring Dec 03, 2025, 08:47 PM UTC
The issue with our internal service provider AWS has been resolved and we are currently working on processing the large backlog of jobs that have accumulated and not been run since the incident was first identified. We are aiming to have the backlog processed and to be running within standard startup times by 4:30 PM EST.
- resolved Dec 03, 2025, 09:10 PM UTC
The backlog of delayed automation jobs has now been caught up and our job startup times are back within normal ranges.