Fluxx incident

Document validation impacting uploads

Minor Resolved View vendor source →

Fluxx experienced a minor incident on November 22, 2024 affecting Grantmaker, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 05:37 PM UTC
Resolved
Nov 22, 2024, 08:01 PM UTC
Duration
2h 23m
Detected by Pingoru
Nov 22, 2024, 05:37 PM UTC

Affected components

Grantmaker

Update timeline

  1. investigating Nov 22, 2024, 05:37 PM UTC

    We are currently experiencing an issue where document validation is causing uploads to hang, impacting some of our servers. Documents are uploaded, but cannot be downloaded after uploading. Our team is actively investigating and working to resolve the problem as quickly as possible.

  2. identified Nov 22, 2024, 06:34 PM UTC

    We have identified the cause of the issue and are taking steps to address this issue on affected servers.

  3. monitoring Nov 22, 2024, 07:30 PM UTC

    Document uploading and validation have been restored. We are addressing impacted documents on affected servers and actively monitoring traffic.

  4. resolved Nov 22, 2024, 08:01 PM UTC

    This incident has been resolved. All impacted documents on affected servers have been cleared. Document uploading and validation services are stable.