Fluxx incident

Degraded Performance

Minor Resolved View vendor source →

Fluxx experienced a minor incident on April 11, 2025 affecting Grantmaker, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 03:23 PM UTC
Resolved
Apr 11, 2025, 04:46 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 11, 2025, 03:23 PM UTC

Affected components

Grantmaker

Update timeline

  1. investigating Apr 11, 2025, 03:23 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 11, 2025, 04:46 PM UTC

    This incident has been resolved. We experienced a service degradation affecting some clients, resulting in slow responses and temporary downtime. The root cause was traced to a suboptimal database query using an incorrect index, which increased load on the RDS instance. We resolved the issue by upgrading the affected RDS instance to a larger size, which restored performance. Additionally, a fix addressing the inefficient query has been implemented and will be included in an upcoming release