Flume incident

Experiencing connectivity with underlying service provider

Major Resolved View vendor source →

Flume experienced a major incident on April 8, 2023, lasting 9h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2023, 12:53 AM UTC
Resolved
Apr 08, 2023, 10:07 AM UTC
Duration
9h 13m
Detected by Pingoru
Apr 08, 2023, 12:53 AM UTC

Update timeline

  1. identified Apr 08, 2023, 12:53 AM UTC

    The service provider backing my.flumehealth.com and related services such as api.flumehealth.com is unreachable.

  2. identified Apr 08, 2023, 02:40 AM UTC

    The vendor has identified a power issue impacting connectivity to their systems. They are working to address the issue.

  3. identified Apr 08, 2023, 04:30 AM UTC

    The vendor is continuing to make progress on restoring service.

  4. identified Apr 08, 2023, 05:31 AM UTC

    The vendor’s team is continuing to make progress on restoring service.

  5. resolved Apr 08, 2023, 10:07 AM UTC

    The incident has been resolved as of 3a ET