Flume incident

Elevated Transaction Failures

Minor Resolved View vendor source →

Flume experienced a minor incident on May 2, 2025 affecting Console & Platform, lasting 9d 20h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 09:30 PM UTC
Resolved
May 12, 2025, 05:35 PM UTC
Duration
9d 20h
Detected by Pingoru
May 02, 2025, 09:30 PM UTC

Affected components

Console & Platform

Update timeline

  1. investigating May 12, 2025, 05:32 PM UTC

    We're experiencing an elevated level of scheduled transaction failures and are currently looking into the issue.

  2. investigating May 12, 2025, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 12, 2025, 05:35 PM UTC

    Earlier today we discovered that a subset of scheduled background jobs did not run successfully between early Friday evening and Monday morning. The disruption did not affect application availability or user data. The underlying issue has been corrected and all queued transactions are being re-processed. We are monitoring the system closely and do not expect further impact. Thank you for your patience.