Flowroute had 4 outages in the last 2 years totaling 196h 34m of downtime — averaging 0.2 incidents per month.
There were 4 Flowroute outages since July 23, 2025 totaling 196h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating reports of intermittent inbound call failures to Toll Free numbers.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating intermittent outbound one way audio.
A fix has been implemented and we are monitoring the results.
This issue has been fully resolved
We are currently investigating delays with our CDR exports in both the Manage portal and CDR export APIs.
A fix has been implemented and we are monitoring the results.
We are currently investigating new delays with our CDR exports.
This incident has been resolved.
The Manage Portal is currently inaccessible. Our Dev team is aware and working to implement a fix. Call traffic across the network is working as normal.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.