Flowroute experienced a minor incident on July 15, 2022 affecting Outbound SMS, lasting 3h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound SMS
Update timeline
- identified Jul 15, 2022, 07:06 PM UTC
Messaging peers noted that an event was experienced causing latency to AT&T destinations along with numbers on AT&T's extended carrier network. The issue has been identified and they are working with AT&T to implement a fix.
- monitoring Jul 15, 2022, 10:20 PM UTC
Messaging Peer has noted that latency issues should now be remediated and messaging behavior should return to normal. They will continue monitoring for the time being and provide updates when deemed fully resolved.
- resolved Jul 15, 2022, 10:49 PM UTC
Messaging Peer has noted that this issue regarding periods of intermittent latency should now be resolved following their monitoring window.