Flowroute incident
Issues with T-Mobile reaching Flowroute numbers
Flowroute experienced a minor incident on October 13, 2022 affecting Inbound Voice, lasting 5h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 13, 2022, 06:26 PM UTC
There is an issue with T-Mobile cell users reaching Flowroute numbers. We have engaged the carrier and they are speaking with T-Mobile. We will post updates as we receive them.
- identified Oct 13, 2022, 06:27 PM UTC
Our peer has notified us that issue has been identified and T-Mobile and their peer are working on resolving this. The current estimated time to repair is 3 - 4 hours. We will continue to post updates as we receive them. Thank you for your patience in this matter.
- monitoring Oct 13, 2022, 08:24 PM UTC
Our peer has informed us that T-Mobile has resolved this issue. We are having customers retest and confirm.
- resolved Oct 13, 2022, 11:31 PM UTC
This incident has been resolved. Thank you for your patience.