Flowroute incident

E911 Provisioning

Minor Resolved View vendor source →

Flowroute experienced a minor incident on December 1, 2022 affecting Provisioning, lasting 19h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 06:14 PM UTC
Resolved
Dec 02, 2022, 02:13 PM UTC
Duration
19h 59m
Detected by Pingoru
Dec 01, 2022, 06:14 PM UTC

Affected components

Provisioning

Update timeline

  1. investigating Dec 01, 2022, 06:14 PM UTC

    Emergency Service Partners are currently investigating a matter on their end that is impacting the creation and editing of E911 profiles through the Flowroute Portal page, as well as through the use of the API. We'll provide more updates as they become available.

  2. monitoring Dec 01, 2022, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2022, 02:13 PM UTC

    This incident has been resolved.