Flowroute incident

CDR Exports

Minor Resolved View vendor source →

Flowroute experienced a minor incident on February 23, 2023 affecting Manage Portal, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 10:58 PM UTC
Resolved
Feb 24, 2023, 01:02 AM UTC
Duration
2h 4m
Detected by Pingoru
Feb 23, 2023, 10:58 PM UTC

Affected components

Manage Portal

Update timeline

  1. identified Feb 23, 2023, 10:58 PM UTC

    Our team is aware of an issue that is currently preventing CDR Exports from being generated. Resources are working to apply a resolution.

  2. monitoring Feb 23, 2023, 11:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 23, 2023, 11:52 PM UTC

    A fix has been applied and CDR Exports appear to be operational. We'll continue monitoring this further.

  4. resolved Feb 24, 2023, 01:02 AM UTC

    This incident has been resolved.