Flowroute incident

Intermittent 400-level Errors for outbound SMS and MMS

Minor Resolved View vendor source →

Flowroute experienced a minor incident on August 4, 2023 affecting Outbound SMS and Outbound MMS, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 03:18 PM UTC
Resolved
Aug 04, 2023, 06:44 PM UTC
Duration
3h 25m
Detected by Pingoru
Aug 04, 2023, 03:18 PM UTC

Affected components

Outbound SMSOutbound MMS

Update timeline

  1. investigating Aug 04, 2023, 03:18 PM UTC

    We are working with our SMS/MMS peer to investigate intermittent 400-level errors on outbound SMS and MMS traffic.

  2. monitoring Aug 04, 2023, 06:28 PM UTC

    A fix has been implemented and we are reviewing the results.

  3. resolved Aug 04, 2023, 06:44 PM UTC

    This incident has been resolved.