Flowroute incident

Issues with AT&T Calling Flowroute OK Numbers

Minor Resolved View vendor source →

Flowroute experienced a minor incident on September 5, 2023 affecting Inbound Voice, lasting 5d 21h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 04:41 PM UTC
Resolved
Sep 11, 2023, 02:21 PM UTC
Duration
5d 21h
Detected by Pingoru
Sep 05, 2023, 04:41 PM UTC

Affected components

Inbound Voice

Update timeline

  1. investigating Sep 04, 2023, 01:57 AM UTC

    Our peer has let us know that there is a known issue with AT&T numbers unable to connect to Flowroute numbers in Oklahoma. Our peer is working with AT&T on this. We will provide updates as soon as we receive them. Thank you for your patience in this matter.

  2. investigating Sep 04, 2023, 06:58 AM UTC

    Our peer continues to work with their upstream carrier to investigate the issue with AT&T. We will provide an update as soon as we have one. Thank you.

  3. investigating Sep 04, 2023, 07:42 PM UTC

    Our peer has let us know that they are working with AT&T to restore calling to Oklahoma. We will updates as we receive them. Thank you.

  4. investigating Sep 05, 2023, 04:41 PM UTC

    Our peer is continuing to work with AT&T on restoring calling to Oklahoma. We will continue to post updates as we receive them. Thank you.

  5. investigating Sep 06, 2023, 02:25 AM UTC

    Our peer has informed us that AT&T is actively working on the affected service. There is currently no ETR. We will provide updates as we receive them. Thank you!

  6. monitoring Sep 07, 2023, 03:18 PM UTC

    We have been informed that AT&T has repaired the circuit. Our peer is monitoring it. We are waiting for the official word that it is resolved. Thank you for your patience.

  7. resolved Sep 11, 2023, 02:21 PM UTC

    This incident has been resolved.