Flowroute experienced a minor incident on October 24, 2023 affecting Inbound Voice and Outbound Voice, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound VoiceOutbound Voice
Update timeline
- identified Oct 24, 2023, 07:09 PM UTC
Our Toll Free peer is reporting they are working with the underlying carrier on an issue causing static or choppy audio on Toll Free calls. This is centered on the Southern part of the US East Coast.
- monitoring Oct 24, 2023, 09:48 PM UTC
An IP network was identified in the Southern part of the US East Coast to have issues which have sense cleared and traffic appears normal. We will continue to monitor to the EOB today.
- resolved Oct 24, 2023, 11:51 PM UTC
This incident has been resolved.