Flowroute incident

Auto-replenishments

Minor Resolved View vendor source →

Flowroute experienced a minor incident on November 7, 2023 affecting Manage Portal, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 11:54 PM UTC
Resolved
Nov 08, 2023, 04:50 AM UTC
Duration
4h 55m
Detected by Pingoru
Nov 07, 2023, 11:54 PM UTC

Affected components

Manage Portal

Update timeline

  1. investigating Nov 07, 2023, 11:54 PM UTC

    We are currently investigating an issue where duplicate auto-replenishment emails are being triggered.

  2. monitoring Nov 08, 2023, 12:59 AM UTC

    Our team has implemented a fix to prevent further auto-replenishment notification triggers. We are monitoring and will provide more updates as they become available.

  3. resolved Nov 08, 2023, 04:50 AM UTC

    Operations have returned to normal.