Flowroute incident

E911 Profile Provisioning Failures

Minor Resolved View vendor source →

Flowroute experienced a minor incident on January 17, 2024 affecting Provisioning, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 09:31 PM UTC
Resolved
Jan 17, 2024, 10:42 PM UTC
Duration
1h 10m
Detected by Pingoru
Jan 17, 2024, 09:31 PM UTC

Affected components

Provisioning

Update timeline

  1. investigating Jan 17, 2024, 09:31 PM UTC

    Emergency Service Partners are currently investigating an issue that is preventing E911 profile requests from provisioning/updating. This does NOT impact 911 call routing.

  2. resolved Jan 17, 2024, 10:42 PM UTC

    This incident has been resolved.