Flowroute incident

Inbound call failure in the Dallas area

Major Resolved View vendor source →

Flowroute experienced a major incident on September 27, 2024 affecting Inbound Voice, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 05:14 PM UTC
Resolved
Sep 27, 2024, 09:52 PM UTC
Duration
4h 37m
Detected by Pingoru
Sep 27, 2024, 05:14 PM UTC

Affected components

Inbound Voice

Update timeline

  1. investigating Sep 27, 2024, 05:14 PM UTC

    We are investigating intermittent inbound call failures in the Dallas TX LATA 552.

  2. investigating Sep 27, 2024, 05:56 PM UTC

    We are continuing to work with our peer networks to investigate this issue.

  3. investigating Sep 27, 2024, 07:20 PM UTC

    We are continuing to work with our peer networks to investigate this issue.

  4. monitoring Sep 27, 2024, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 27, 2024, 09:52 PM UTC

    This incident has been resolved.