Flowhub incident

Cannot process payments through Flowhub Pay

Notice Resolved View vendor source →

Flowhub experienced a notice incident on August 2, 2022, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2022, 02:51 PM UTC
Resolved
Aug 02, 2022, 03:47 PM UTC
Duration
56m
Detected by Pingoru
Aug 02, 2022, 02:51 PM UTC

Update timeline

  1. investigating Aug 02, 2022, 02:51 PM UTC

    Our alerting notified us that we're having an issue processing payments through Flowhub Pay. We're actively investigating the issue and will update when we have additional information.

  2. identified Aug 02, 2022, 03:21 PM UTC

    We believe we've identified the root cause and are working on getting a fix out to production.

  3. resolved Aug 02, 2022, 03:47 PM UTC

    Flowhub Pay is now fully working as expected, and we're continuing to monitor to ensure there are no additional issues.