Flowhub experienced a minor incident on August 22, 2022, lasting 20h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 22, 2022, 06:14 PM UTC
Flowhub is aware of an issue affecting some users that is causing difficulties accessing reports. If you are experiencing this issue, we have found you may be able to navigate directly to this url in order to re-gain access: pos-reports.flowhub.co/reports Thank you for your patience as we work through this issue, and we'll post here once we have reached a resolution.
- monitoring Aug 22, 2022, 07:54 PM UTC
Flowhub is aware of an issue affecting some users that is causing difficulties accessing reports. If you are experiencing this issue, we have found you may be able to navigate directly to this url in order to re-gain access: pos-reports.flowhub.co/reports We have a solution for this issue, but in an effort not to disturb those currently using Flowhub Classic, we will wait until off hours tonight to deploy the fix (around 1am MT). Users should have no issue accessing reports from within Flowhub Classic tomorrow.
- monitoring Aug 23, 2022, 02:27 AM UTC
Flowhub is aware of an issue affecting some users that is causing difficulties accessing reports. If you are experiencing this issue, we have found you may be able to navigate directly to this url in order to re-gain access: pos-reports.flowhub.co/reports We have a solution for this issue, but in an effort not to disturb those currently using Flowhub Classic, we will wait until off hours tonight to deploy the fix (around 5am MT). We will be working on this issue and attempting another full fix for everything later this week.
- resolved Aug 23, 2022, 02:31 PM UTC
Rollback completed and site maneuverability to and from the Reports tab back to full functionality for all users.