Flowhub incident

EllaCash terminal application issue

Notice Resolved View vendor source →

Flowhub experienced a notice incident on February 4, 2023, lasting 16h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2023, 07:13 PM UTC
Resolved
Feb 05, 2023, 11:41 AM UTC
Duration
16h 27m
Detected by Pingoru
Feb 04, 2023, 07:13 PM UTC

Update timeline

  1. investigating Feb 04, 2023, 07:13 PM UTC

    We are aware of an issue affecting some payment terminals and working with our partners to get them back on line.

  2. identified Feb 05, 2023, 12:41 AM UTC

    Our payment partners have identified the issue which is having widespread impact on both point of banking terminals and ATMs as well. The root cause has been identified and our partners are working towards resolution.

  3. resolved Feb 05, 2023, 11:41 AM UTC

    This incident has been resolved.