Flowhub incident

Issues processing transactions in EllaCash App

Minor Resolved View vendor source →

Flowhub experienced a minor incident on July 21, 2023, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 10:26 PM UTC
Resolved
Jul 21, 2023, 11:00 PM UTC
Duration
34m
Detected by Pingoru
Jul 21, 2023, 10:26 PM UTC

Update timeline

  1. investigating Jul 21, 2023, 10:26 PM UTC

    We are currently seeing intermittent issues in communication between Cashier and Maui and the EllaCash app. We are currently investigating the issue and working to restore service as quickly as possible.

  2. resolved Jul 21, 2023, 11:00 PM UTC

    The service has recovered and integrated payments are now working as expected. We are continuing to monitor and working to identify the original root cause of the outage.