Flowhub experienced a minor incident on July 27, 2023 affecting Maui POS, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Maui POS
Update timeline
- identified Jul 27, 2023, 10:22 PM UTC
We're experiencing an issue with the Maui Database and are currently looking into the issue.
- monitoring Jul 27, 2023, 11:25 PM UTC
Engineers have identified the fix to the issue and have rolled out changes to the application. Please hit the check next to Accept Update in the app to aid in cooling down our db. As more users accept this update, the db will be able to play catchup and restore full performance to the system.
- resolved Jul 28, 2023, 12:35 AM UTC
Our database has restored back to pre-incident performance and any degradation should now be resolved!