Flowhub incident

Flowhub Maui Regulatory System Intermittent Issues

Minor Resolved View vendor source →

Flowhub experienced a minor incident on September 7, 2023 affecting Maui POS, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2023, 04:47 PM UTC
Resolved
Sep 07, 2023, 05:30 PM UTC
Duration
43m
Detected by Pingoru
Sep 07, 2023, 04:47 PM UTC

Affected components

Maui POS

Update timeline

  1. investigating Sep 07, 2023, 04:47 PM UTC

    We're monitoring intermittent issues with our regulatory systems: live checkin, live sales push, Discrepancies tab inventory management. Engineering team is looking into this and will provide an answer as soon as possible.

  2. identified Sep 07, 2023, 04:58 PM UTC

    The team is attempting to scale up our regulatory services infrastructure to handle any additional load following the outage of Metrc this morning. We believe this should resolve these intermittent failures.

  3. resolved Sep 07, 2023, 05:30 PM UTC

    This issue seems to have been resolved with the latest changes.