Flowhub incident
Flowhub Maui - Degraded Application Performance
Flowhub experienced a minor incident on October 5, 2023 affecting Maui POS, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2023, 02:57 PM UTC
We are currently investigating reports of slowness processing sales in Flowhub Maui. We will update as soon as we have additional info.
- monitoring Oct 05, 2023, 03:17 PM UTC
From 8:15 - 8:30 AM MT and 8:45 - 9:00 AM MT, our Google Cloud hosted database experienced issues communicating to its underlying storage. We have escalated this with Google support, but since 9:00 AM MT the system has been stable and fully operational. We will continue to monitor and update this thread with any new information.
- resolved Oct 05, 2023, 04:23 PM UTC
The database has continued to be stable since 9:00 AM MT. We believe the underlying infrastructure issues have been resolved.