Flowhub experienced a major incident on October 30, 2023, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 30, 2023, 08:21 PM UTC
We are currently investigating an issue with our authentication provider in Cashier 2.0. Flowhub Maui is unaffected.
- monitoring Oct 30, 2023, 08:56 PM UTC
We've been seeing successful logins for the last ~20 mins. We're continuing to monitor but believe that Auth 0 is back up and running.
- monitoring Oct 30, 2023, 08:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 30, 2023, 09:27 PM UTC
Cashier 2.0 logins seem to be working fine. We're watching Auth 0's status page for an update of what the root cause was, but we're seeing traffic flow through their services normally.