Flowhub incident

Maui Greet - Issues checking in customers

Minor Resolved View vendor source →

Flowhub experienced a minor incident on November 7, 2023 affecting Greet, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 04:15 PM UTC
Resolved
Nov 07, 2023, 05:17 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 07, 2023, 04:15 PM UTC

Affected components

Greet

Update timeline

  1. identified Nov 07, 2023, 04:15 PM UTC

    We are aware of customers having intermittent issues scanning in customers via Maui Greet. Customer search is still working correctly, and we're actively working to get a fix out to the app.

  2. resolved Nov 07, 2023, 05:17 PM UTC

    Please update to the latest build of the Maui Greet app if you're still experiencing issues!