Flowhub incident

Maui Slowdown and Degredation

Major Resolved View vendor source →

Flowhub experienced a major incident on February 2, 2024 affecting Maui POS and Greet and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 09:00 PM UTC
Resolved
Feb 02, 2024, 09:28 PM UTC
Duration
27m
Detected by Pingoru
Feb 02, 2024, 09:00 PM UTC

Affected components

Maui POSGreetStashViewAPI

Update timeline

  1. monitoring Feb 02, 2024, 09:10 PM UTC

    A DB blockage occurred causing Maui degredation and timed out response between the period of 1:50 - 2:00 PM MT. Blockage was removed and services have returned. DB is moving through open requests currently.

  2. resolved Feb 02, 2024, 09:28 PM UTC

    DB has resumed normal performance and no new signs of blocking have been determined since 2pm MT.