Flowhub experienced a major incident on February 13, 2024, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 13, 2024, 04:25 PM UTC
We are aware of an issue is impacting point of banking terminals. We're working with Ellacash to repair the issue, and will update as soon as we have more information.
- monitoring Feb 13, 2024, 04:27 PM UTC
Ellacash has restored service to the terminals, and we believe everyone should be able to transact again. We're actively monitoring the issue to ensure everyone is able to process transactions successfully.
- resolved Feb 13, 2024, 05:47 PM UTC
This incident has been resolved.