Flowhub incident

EllaCash terminal application issue

Major Resolved View vendor source →

Flowhub experienced a major incident on April 12, 2024, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2024, 03:51 PM UTC
Resolved
Apr 12, 2024, 04:28 PM UTC
Duration
37m
Detected by Pingoru
Apr 12, 2024, 03:51 PM UTC

Update timeline

  1. investigating Apr 12, 2024, 03:51 PM UTC

    We are aware of an issue is impacting point of banking terminals. We're working with Ellacash to repair the issue, and will update as soon as we have more information.

  2. resolved Apr 12, 2024, 04:28 PM UTC

    EllaCash has restored service, and terminals should be functioning as normal at this point. If you continue to experience issues, please try restarting the terminals.