Flowhub incident

EllaCash terminal application issue

Minor Resolved View vendor source →

Flowhub experienced a minor incident on April 12, 2024, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2024, 05:16 PM UTC
Resolved
Apr 13, 2024, 09:31 PM UTC
Duration
1d 4h
Detected by Pingoru
Apr 12, 2024, 05:16 PM UTC

Update timeline

  1. identified Apr 12, 2024, 05:16 PM UTC

    We're aware that some customers are still having issues with their terminals - EllaCash is aware and is resolving these one by one. We will close this incident when we believe all customer access is restored.

  2. resolved Apr 13, 2024, 09:31 PM UTC

    All customers have been fully restored at this time.