Flowhub incident

Latency in various parts of the application

Major Resolved View vendor source →

Flowhub experienced a major incident on April 20, 2024 affecting Maui POS and Greet and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 11:00 PM UTC
Resolved
Apr 20, 2024, 11:46 PM UTC
Duration
45m
Detected by Pingoru
Apr 20, 2024, 11:00 PM UTC

Affected components

Maui POSGreetStash

Update timeline

  1. investigating Apr 20, 2024, 11:12 PM UTC

    We are currently investigating an issue with latency across various parts of the application.

  2. investigating Apr 20, 2024, 11:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 20, 2024, 11:27 PM UTC

    After restarting services, we are seeing resumption of application performance.

  4. resolved Apr 20, 2024, 11:46 PM UTC

    The Flowhub team is actively monitoring the system and full performance has been confirmed to be restored.